Terms and Conditions

1. General Terms

By booking a tour or service with High Atlas Activities, you agree to the following terms and conditions. These terms are set forth to ensure a smooth, enjoyable, and safe experience for all customers.

2. Booking and Payment

• All bookings must be confirmed with a deposit or full payment, as agreed at the time of reservation.
• Payments can be made via the secure payment options available on our website.
• The remaining balance is due on the day of the tour unless otherwise agreed.
• If a booking is made less than 48 hours before the start of the tour, full payment is required upon booking.

3. Cancellation Policy

• Cancellations made more than 48 hours before the tour date: Full refund minus a small processing fee.
• Cancellations made within 48 hours of the tour: No refund will be issued.
• In case of unforeseen circumstances, we reserve the right to cancel or reschedule tours. In such cases, a full refund or alternative tour date will be offered.

4. Tour Modifications

• We reserve the right to modify or change tour details due to unforeseen circumstances, weather conditions, or force majeure events.
• Any requests for modifications (e.g., changes in group size, tour dates) should be made at least 24 hours prior to the tour.

5. Liability and Safety

• High Atlas Activities will ensure that all activities are conducted safely with qualified guides and equipment.
• Clients must follow the instructions provided by guides to ensure safety during tours.
• We are not responsible for any accidents, injuries, or loss of personal belongings during tours.
• Participants must be in good health and able to engage in physical activity. If you have any medical conditions, please inform us in advance.

6. Travel Insurance

• We recommend that all clients purchase travel insurance to cover any unexpected cancellations, accidents, or medical issues.

7. Personal Data

• By booking a service, you consent to the use of your personal data as described in our Privacy Policy.